Shipping policy
Trade Name: ComfortSafe Services LIMITED
Phone Number: +44 7710647930
Email: MoatesReusing5785@outlook.com
Physical Address: Flat 15, 96 Bath Road, Cheltenham GL53 7JX, United Kingdom
SHIPPING TO THE UNITED STATES
We ship to all 50 states, Washington, DC, U.S. P.O. Boxes, U.S. territories, and APO/FPO/DPO addresses. The shipping methods available during checkout may vary based on your shipping address and selected items.
SHIPPING RATES & METHODS
| Shipping Method | Rates | Delivery Time | Notes |
|---|---|---|---|
| Economy | $3.00 | 10 business days* | UPS SurePost; P.O. Boxes only eligible via Economy shipping. |
| Standard | $5.00 | 6 business days* | May be delivered by UPS or USPS. |
| Expedited | $15.00 | 2-3 business days* | Shipped and delivered by UPS. |
| Overnight** | $25.00 | Before 12pm ET, Mon-Thu | Available based on cutoff times. |
*Delivery times start the business day after order placement.
**Overnight and Saturday shipping options are subject to change based on order cutoff times and availability.
SHIPPING DETAILS
- Orders are shipped primarily via UPS or USPS.
- Packages may arrive in multiple shipments, and your credit card will be billed for each shipment separately.
- We can only ship P.O. Boxes via economy shipping.
- Shipping times for monogrammed or personalized orders may take up to two additional weeks.
FREE SHIPPING & LOYALTY PROGRAM
- Free shipping is valid for ComfortSafe services customers on orders shipping to the U.S. and P.O. Boxes.
- Customers need to be signed into their account at checkout to qualify.
- Free shipping will be automatically applied to eligible orders; cannot be applied retroactively or redeemed for cash.
MULTIPLE SHIPMENTS
Your order could be split into multiple packages. Each shipment will be billed separately.
MADEWELL MARKETPLACE (U.S. ONLY)
- The same shipping rates and timeframes apply.
- Items shipped directly from marketplace vendors will arrive branded accordingly.
- Tracking info available in your order history and shipping email.
CONTACT US
For questions or assistance:
Trade Name: ComfortSafe Services LIMITED
Phone: +44 7710647930
Email: MoatesReusing5785@outlook.com
Address: Flat 15, 96 Bath Road, Cheltenham GL53 7JX, United Kingdom